Your new role
About The Sofa Delivery Company
At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology.
Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.
Here’s what we offer:
The Highlights:
Great Pay: A competitive salary of £37,696 per annum (£18.42 per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service.
Fancy leading a high performing team in a fast paced, people focused environment? At The Sofa Delivery Company, we’re all about delivering moments that matter. As a warehouse team leader, you’ll play a key role in keeping operations running smoothly while enjoying a 4-on, 4-off shift pattern (7am - 7pm) that gives you time to recharge and enjoy life outside of work.
There’s more…
Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family.
Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.
Career Growth: Tools, training, and support to help you grow with us.
Enhanced Leave: Maternity, paternity, adoption leave, and more.
What you'll be doing
- Supporting the overall CDC operation, with accountability for customer orders
- Working in partnership with the transport team to ensure efficient inbound of supplier deliveries and outbound delivery customer orders
- Ensuring consistently high standards of customer service is delivered by your team, in line with the DFS customer promise and operational excellence
- Ensuring customer expectations are met through efficient operations and people practices, including managing absence, holidays, banked days and overtime
- Leading your team by example and ensure high standards are continually maintained
- Maintaining high standards of Health & Safety and housekeeping compliance in the warehouse
- Lead the recruitment of warehouse colleagues, conducting interviews and proactively providing feedback within SLAs
- Giving all new starters in the warehouse team receive a great induction using the standard operative induction guides
- Reviewing your teams performance, providing regular feedback to ensure their performance is as expected
The role is for you if...
You’re passionate about operational excellence.
You take pride in leading a team and driving great performance.
You thrive in a fast-paced, hands-on environment.
You have budget management experience.
You’re a great problem solver who enjoys a challenge.
You have experience in team management, planning, and compliance.
You love working as part of a supportive, fun, and inclusive team.
We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.
We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.